page title banner

Privacy Policy

Privacy Policy

At Innovative Heating & Air, accessible from www.innovativeheatingandair.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected, recorded, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Innovative Heating & Air. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for our service, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, Operate, and Maintain our Website
  • Improve, Personalize, and Expand our Website
  • Understand and Analyze How you Use our Website
  • Develop New Products, Services, Features, and Functionality
  • Communicate with You, Either Directly or Through One of Our Partners, Including for Customer Service, to Provide you with Updates and Other Information Relating to the Website, and for Marketing and Promotional Purposes
  • Send you Emails
  • Find and Prevent Fraud

Log Files

Innovative Heating & Air follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Innovative Heating & Air.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Innovative Heating & Air, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Innovative Heating & Air has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Innovative Heating & Air’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The Right To Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The Right To Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The Right To Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right To Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right To Object To Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right To Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Innovative Heating & Air does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Our Services
Testimonials

James Telly

If you need some HVAC work done, I highly recommend these guys. Our unit went down and they wasted no time, came and examined the situation and got to work once approved. Very professional, clean and trustworthy. Thank you!

Owen Cruz

Had such a wonderful experience, Dereck helped me out over the phone and was super patient with me. He got our HVAC back and running in no time, would recommended to anyone who has any HVAC needs.

Denise Mack

Derrick and his team were amazing. The gave us options so we were able to make the best decision. They will be coming back to our house every year to check out our new unit. I can’t thank them enough.

Karen Ford

Dereck and his crew (Jeremy, Matt, Nate) did a complex install of three 2-ton split systems for us and they all turned out brilliant because of their caring, professional approach. Timing was perfect!

Michael Renfro

Derrick is fantastic. He is fast, fair and efficient. He doesn’t try to take advantage of your situation or try to sell you something you don’t need. He is literally a rare breed in this day and age. The first person I called told me my seven year old air ...

John Cary

These guys had a very quick response time to come trouble shoot our A/C that went down during a heat wave. They were very professional about the work and quality. I would recommend them to the next person without a hesitation.